Returns & Exchanges
At Bed Threads, we want you to love your linen as much as we do, which is why we offer a 45-day return window for all unwashed and unused items in their original packaging. Whether you have changed your mind or need a different shade, our streamlined process ensures your bedroom sanctuary is exactly as you envisioned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your unwashed, unused linens back into their original linen storage sacks and shipping box to ensure they arrive safely.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated courier; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.